Completely uninstall iTunes and its components

Learn how to Completely uninstall iTunes and its components from Windows 7, Windows 8, or Windows 10. In some rare instances, you might need to remove iTunes and related software components before you reinstall iTunes or install iTunes from the Microsoft Store. If you’re directed to reinstall iTunes by AppleCare, an article, or an alert dialog. By following the steps below you can completely uninstall iTunes and its components  .

Completely uninstall iTunes and its components

Warning : Before making any changes in your computer, I suggest you to create a System Restore point  so that you can restore back your computer to previous working stat if something goes wrong.

Completely uninstall iTunes and its components

  • Remove iTunes and related components from the Control Panel.Use the Control Panel to uninstall iTunes and related software components in the following order. Then restart your computer.
    1. iTunes
    2. Apple Software Update
    3. Apple Mobile Device Support
    4. Bonjour
    5. Apple Application Support (iTunes 9 or later)

“Don’t uninstall these components in a different order, or only uninstall some of them. Doing so might have unintended affects”.

To remove the components:

    1. Quit the following programs if they are running:
      • iTunes
      • Apple Software Update
    2. Windows 8: Click File Explorer > Settings > Control Panel.
      Windows Vista or Windows 7: From the Start menu, click Control Panel.
    3. In Control Panel, click “Uninstall a program.” The Programs and Features Control Panel will open.
      Completely uninstall iTunes and its components
      Alternately, if you don’t see “Uninstall a program,” click Programs and Features.
      Completely uninstall iTunes and its components
    4. Select iTunes.
    5. Click Uninstall.
    6. When asked if you would like to remove iTunes, choose Yes.
    7. After the uninstallation is complete, don’t restart your computer if you’re prompted.
    8. If you see other iTunes entries in the list, remove them by repeating steps 4–6.
    9. Using steps 4–6, also remove all instances of:
      • Apple Software Update
      • Apple Mobile Device Support
      • Bonjour
      • Apple Application Support
    10. Restart your computer.
  • Make sure that iTunes and its related components are completely uninstalled.

In most cases, removing iTunes and its related components from the Control Panel will remove all supporting files belonging to those programs. In some rare cases, files might be left behind. After following the steps above, confirm that the following files and folders have been removed. If any are left, remove them.

    1. C:\Program Files\Bonjour
    2. C:\Program Files\Common Files\Apple\Mobile Device Support
    3. C:\Program Files\Common Files\Apple\Apple Application Support
    4. C:\Program Files\Common Files\Apple\CoreFP
    5. C:\Program Files\iTunes\
    6. C:\Program Files\iPod\

“Follow these additional steps  if you receive a “Cannot delete iPodService.exe: It is being used by another person or program.” message.

“If you have a 64-bit version of Windows, confirm that the following folders have been removed”:

    1. C:\Program Files (x86)\Bonjour
    2. C:\Program Files (x86)\Common Files\Apple\Mobile Device Support
    3. C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    4. C:\Program Files (x86)\Common Files\Apple\CoreFP
    5. C:\Program Files (x86)\iTunes\
    6. C:\Program Files (x86)\iPod\

“Follow these additional steps if you receive a “Cannot delete iPodService.exe: It is being used by another person or program.” message.”

To remove these files:

    1. Windows Vista or Windows 7: From the Start menu, select Computer.
      Windows 8: Click File Explorer.
    2. Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
    3. Open the Program Files folder.
    4. Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    5. Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
      Follow these additional steps if you receive a “Cannot delete iPodService.exe: It is being used by another person or program.” message.
    6. Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    7. Open the Common Files folder.
    8. Open the Apple folder.
    9. Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    10. Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    11. Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.

“If you’re running a 64-bit version of Windows, continue with step 12. 

    1. Windows Vista or Windows 7: From the Start menu, select Computer.
      Windows 8: Click File Explorer.
    2. Open Local Disk (C:) located in Computer, or whichever hard disk your programs are installed on.
    3. Open the Program Files (x86) folder.
    4. Right-click the Bonjour folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    5. Right-click the iPod folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.

“Follow these additional steps if you receive a “Cannot delete iPodService.exe: It is being used by another person or program.” Message”.

    1. Right-click the iTunes folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    2. Open the Common Files folder.
    3. Open the Apple folder.
    4. Right-click the Mobile Device Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    5. Right-click the Apple Application Support folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    6. Right-click the CoreFP folder (if it exists). Select Delete from the shortcut menu. Choose Yes when asked to confirm the deletion.
    7. From the Start menu, select Computer.
    8. Open Local Disk (C:) in Computer, or whichever hard disk your operating system is installed on.
    9. Right-click the Recycle Bin and select Empty Recycle Bin.
  • Reinstall iTunes and related components

After verifying that iTunes is completely uninstalled, restart your computer. Then download and install the latest version of iTunes.

If the issue persists, look for more information on the iTunes Support page, including help with specific messages.

IPodService.exe Alert

Follow these steps if the message “Cannot delete iPodService.exe: It is being used by another person or program” appears when you try to delete the iPod folder.

    1. Make sure that iTunes and the iPod Updater utility aren’t open.
    2. Press and hold Control-Alt-Delete.
    3. Select Start Task Manager.
    4. Click the Processes tab.
    5. Locate the iPodService.exe in the list.
    6. Click iPodService.exe and choose End Process.
    7. Quit the Task Manager.

Conclusion : 
The above resolution steps will help your to remove iTunes and its components completely from your computer. You can now reinstall iTunes with out any errors.