Fix Microsoft store error code 0x80131500

Microsoft store error code 0x80131500 actually occurs due to incorrect Internet settings¸ including incorrect date, time and region settings, faulty anti-virus software, corrupted Microsoft store cache and corrupted user profile. This guide proactively list out all possible resolutions and explain how to resolve Microsoft store error code 0x80131500 in 10 simple steps. You can quickly fix store error code 0x80131500 by changing SSL / TLS settings in Internet options. To do that follow below procedures.

E:\lightshot\Microsoft store error code 0x80131500.jpg

Quick Step: fix store error code 0x80131500

  • Press Windows + R key to open RUN command
  • Type as inetcpl.cpl and OK
  • In the Advanced tab, scroll down to Security till you see Use SSL/TLS
  • UN check SSL 3.0 and TLS 1.0 and 1.1 and Check TLS 1.2 as shown in the image, click Apply and OK.

store error code 0x80131500 - Internet options

Note: Above resolution steps for Microsoft store error code 0x80131500 has been resolved the issue in reddit community. Refer Microsoft store error code 0x80131500. If it could not fix the store error 0x80131500, proceed with below additional alternative resolutions steps.

How to Fix Microsoft store error code 0x80131500

Usually you may see Microsoft store error code 0x80131500 after cumulative Windows updates on April 14th 2020 as they made several changes in Windows 10 Operating system. This updates are called as serving stuck update (SSU). And the can be downloaded manually from KB4552152 for Windows 10 1903/1909, 32-bit and 64-bit. KB4549947 for Windows 10 1809, 32-bit and 64-bit.

Why to download apps from Windows store.

Microsoft store is a secured tunnel to download apps, games and more. As it is like Apps store in your Apple devices and play store in your android devices. Apps which you download from Microsoft store are trusted, tested and virus free. If the Microsoft store is not working, you will not be able to download any apps and games. You may end up with Microsoft store error code 0x80131500. Or below errors.

Note: Necessary precautions before start with below resolutions steps. Create system restore point and Disable Anti-virus / Firewall software’s.

Disable Anti-virus / Firewall software’s

Step 1: Clean Boot Windows 10

Clean boot is a necessary troubleshooting steps which actually help Windows to remove corrupted startup up items and services. Also we can manage Windows to startups and services to troubleshoot Microsoft store error code 0x80131500. Refer this guide to How to perform clean boot in Windows 10.

Step 2: Disable proxy settings

Proxy settings creates separate channel to communicate Windows 10 with Internet. If they are enabled, just disable the same and try to download apps from Windows store. Refer this Disable proxy settings.

  • Press Windows key + I to open Settings app.
  • Click on Network & Internet
  • Turn on Automatically detect Settings
  • Scroll down to Manual Proxy setup, Turn off Use a proxy server.

proxy settings disable

Step 3: Change DNS server addresses

DNS stands for Domain name systems. DNS helps computer to communicate with Windows store download server by converting IP address to domain name vice versa. Change the DNS IP Addresses to Google public DNS address. Also Refer Change DNS server Addresses.

  • Type network connections on the search bar, and press Enter.
  • Right-click on your current network connection, and go to Properties.
  • Double-click on Internet Protocol Version 4 (TCP/IPv4)
  • Check Use the following DNS server addresses, and enter following values: Preferred DNS server: 8.8.8.8 ; Alternate DNS server: 8.8.4.4
  • Click OK.

DNS server settings

Step 4: Make sure DNS client is running

DNS Client should be started and running in services.msc to access website and communicate with Windows store download servers. To do that refer Make sure DNS client is running

    • Press Windows + R and type services.msc click OK.
    • Scroll down and locate DNS Client service
    • If the service is already running, just leave it as it is move to next step. If not
    • Right click on DNS client > Properties.
    • Click on start and set startup type to Automatic
    • Save changes and reboot the computer to check if the “Microsoft store error code 0x80131500” error is fixed now.

store error code 0x80131500 - DNS service running

Step 5: Set the right time, date and time zone

As said above accurate date, time, and time zone settings can cause Microsoft store error code 0x80131500. Make sure you have proper date and time settings in your computer. To do that

    • Press Windows + I keys to open settings app.
    • Click on Time & Language.
    • Disable set time automatically option. And Select correct time zone and reboot the computer to apply settings and try to open Windows store now.

Microsoft store error code 0x80131500, change date and time

Step 6: Run Windows Store Apps Trouble-shooter

  • Press Windows + I key to open settings app.
  • Click Update & Security
  • Click Troubleshoot
  • Scroll down and Click Windows Store Apps > Click on Run the Trouble-shooter.

Windows store troubleshooter

Step 7: Reset Windows Store App.

By running reset command for Windows store apps we bring back the default settings for Microsoft Store. To do that. Press start and type CMD. Right click on CMD, Click Run as Administrator. Type WSreset.exe and press enter. Once done reboot your computer to check Microsoft store error code 0x80131500.

E:\lightshot\store error code 0x80131500 WSreset.exe.jpg

Step 8: Re-register Windows Store Apps.

Run bellow all PowerShell commands one by one. You may see errors in RED letter, just ignore them. Click Start > Type PowerShell > Right click on PowerShell and click Run as Administrator. Copy paste below commands into PowerShell console.

  1. Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}
  2. Get-AppxPackage -allusers *WindowsStore* | Remove-AppxPackage
  3. Get-AppxPackage -allusers *WindowsStore* | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register “$($_.InstallLocation)\AppXManifest.xml”}

Step 9: Restore your PC.

If you know since when the Microsoft store error code 0x80131500 is started. You can just restore your PC to the previous working state. Refer this guide Best methods to system restore your PC.

Step 10: Refresh / Reset Windows 10

I can say this is the final option. Practically Windows refresh or Reset should fix the the Microsoft store error code 0x80131500 for sure. Follow below procedure.

Arun Prabhakar

Arun Prabhakar immensely interested in following Windows and other technology developments. Being passionate Windows blogger, he loves to help others on fixing their computer issues.