Windows users are most familiar with the blue screen errors and crashes. Few users encountered an issue with Tcpip.sys blue screen error and the system gets crash. The tcpip.sys is a driver file associated with Transmission Control Protocol over Internet Protocol. When the tcpip.sys file in the computer gets corrupt, you may encounter this blue screen error on your computer.
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When you encounter an issue with this blue screen error, you may get any of the following error codes.
The error message appears as
Your PC ran into a problem and needs to restart. We’re just collecting some error info, and then you can restart.
Stop code: SYSTEM SERVICE EXCEPTION
What failed: tcpip.sys
Most common reason for this blue screen error to occur is the driver failure. Suppose, if the network driver is corrupt and not working on your computer, you may encounter this blue screen error. There are also chances that, the interference of the Anti-Virus program also causes this issue.
Many users have been asking us how to fix tcpip.sys blue screen error on Windows 10 computers? Why the tcpip.sys error occurs? What factors causes tcpip.sys blue screen error on Windows computers? As per our research, we have listed all the possible troubleshooting steps to fix the error.
If you are facing the issue with tcpip.sys blue screen on your computer, this guide helps you to fix the error and get the computer back to normal.
How to fix tcpip.sys blue screen error on Windows 10?
To fix the issue with tcpip.sys blue screen on your computer, you can try performing the below possible troubleshooting steps.
As the tcpip.sys file is associated with the Internet Protocol, we can try resetting the TCP/IP in your computer and check if that helps. Refer the below steps to perform the same.
- Press Windows icon on the keyboard, type cmd. Right click on Command Prompt and select the option Run as administrator.
2. On the elevated command prompt, type the below command and hit enter.
netsh int ip reset
After that, close the command prompt, reboot your computer. Now, check if the computer works fine without any crashes. If the error occurs again, you can proceed with the further steps.
Update network card drivers to fix tcpip.sys blue screen error:
As mentioned earlier, we observed this issue with blue screen when the network card driver in the computer is corrupted or not working. In this case, we suggest you try updating the network card through Device Manager and see if that helps.
To update network drivers:
- Press Windows logo + R keys on your keyboard to open RUN window. Type devmgmt.msc and hit enter. It will open Device Manager.
2. Check for Network Adapters and expand it.
3. Now, right click on each driver and select the option Update driver. Repeat the same for all the drivers available there.
After that, reboot your computer and use the computer for some time. If there are no crashes, it means the network driver is updated and fixed the tcpip.sys blue screen error.
In some cases, if the issue occurred after installing the latest driver update, you can try to perform the update roll back and see if that helps. To roll back the driver update, refer the below link.
Reboot your computer and check if computer works fine. If the issue remains, then it seems, faulty or corrupted Anti-Virus program may be causing the issue. Refer the below steps.
Disable or uninstall Anti-Virus program:
It is observed that some of the faulty or the corrupted Anti-Virus program may cause the tcpip.sys blue screen error. In such cases, we recommend you try disabling or re installing the Anti-Virus program. Refer the below links to perform the required tasks.
I hope that the above troubleshooting steps help you to fix the blue screen error on your computer and let the computer work properly. You can try performing each step at a time and take some time to make sure if the issue gets fix. If you have any question, you can comment below. You can also ask more on our Forum.