Microsoft Edge browser cannot connect to the internet

This guide is about to Fix Microsoft Edge browser cannot connect to the internet. As a temporary fix you can switch to Firefox or Chrome to browser internet. Few users reported that Microsoft keeps losing internet connection after upgrading to Windows 10 or after installing updates on Windows 10.  This issue occurs when following conditions are true.

RECOMMENDED: Fix this issue in 3 simple steps. Takes only 2 minutes.
1) Download repair utility.
2) Install program and click Scan button.
3) Click Fix Errors button when scan is completed.
4) Restart your computer.

  • Proxy settings are enabled on Edge browser
  • DNS clients have been disabled
  • DNS client service is not running
  • Antivirus, Firewall are blocking the connection
  • Corrupted Windows 10 updates.
  • incompatible network drivers.

Microsoft Edge browser cannot connect to the internet.

Fix Microsoft Edge browser cannot connect to the internet.

Quick note: Before making any changes in your computer, I suggest you to create a System Restore point  so that you can restore back your computer to previous working stat if something goes wrong. 

Step 1: Disable proxy settings

  • Press Windows key + I to open Settings app.
  • Click on Network & Internet

    Microsoft Edge browser cannot connect to the internet.

  • Turn on Automatically detect Settings

    Microsoft Edge browser cannot connect to the internet.

  • Scroll down to Manual Proxy setup, Turn off Use a proxy server. Now open Edge browser check if the issue Microsoft Edge browser cannot connect to the internet is fixed. If not continue with below steps.

    Microsoft Edge browser cannot connect to the internet.

Step 2: Change DNS server Addresses

  • Type network connections on the search bar, and press Enter.
  • Right-click on your current network connection, and go to Properties.
  • Double-click on Internet Protocol Version 4 (TCP/IPv4).
  • Check Use the following DNS server addresses, and enter following values: Preffered DNS server: 8.8.8.8 ; Alternate DNS server: 8.8.4.4
  • Click OK.

Step 3: Make sure DNS client is running

  • Type services.msc on the search bar, and press Enter.
  • Find the DNS Client service.
  • If the service is running normally, move on to another solution, if not, right-click on it, and go to Properties.
  • Click on Start, and set Startup type to Automatic.
  • Save changes and restart your computer.

Step 5: Roll back network drivers.

If the Network drivers installed through Windows updates not compatible, you need to roll back network drivers or reinstall network drivers.  Check this guide to Roll back drivers in Windows 10.

Download and install network drivers from your computer manufacturers.

Here are major computer manufacturers from where you can download drivers for your computer.

HP Visit Manufacturer’s Driver Page
IBM Visit Manufacturer’s Driver Page
Dell Visit Manufacturer’s Driver Page
Acer Visit Manufacturer’s Driver Page
Lenovo Visit Manufacturer’s Driver Page
Toshiba Visit Manufacturer’s Driver Page
Fujitsu Visit Manufacturer’s Driver Page
NEC Visit Manufacturer’s Driver Page
Gateway/eMachines Visit Manufacturer’s Driver Page
Sony Visit Manufacturer’s Driver Page
Microsoft Visit Manufacturer’s Driver Page

Step 6: Disable Antivirus temporarily or reinstall Antivirus software

To make sure antivirus is not causing the issues you can install Hotspot Shield to bypass proxy or antivirus settings

Conclusion:
Hope this guide fixed Microsoft Edge browser cannot connect to the internet issue in your computer. If not you may need to refresh your computer to reset Windows permissions and settings. Further support. Comment below or ask more in our Forum.

Arun Prabhakar has written 159 articles

Arun Prabhakar immensely interested in following Windows and other technology developments. Being passionate Windows blogger, he loves to help others on fixing their computer issues.