Microsoft has OneDrive web and Windows standalone application interface to login to OneDrive. OneDrive desktop application allow files to auto upload into OneDrive cloud storage. Your OneDrive user ID and password does not login on OneDrive application due to some reasons. It should be due to Wrong credentials, Corrupted Windows credentials for OneDrive account, or internet blocked by anti-virus, firewall on your computer. It means OneDrive application is not communicating with OneDrive server. Download OneDrive application. In this case OneDrive does not sync. When you try to sign in to OneDrive it still says OneDrive not signed in. Follow this guide to fix OneDrive does not login and does not sync issue on Windows 10 computers.
How to Fix OneDrive does not login and does not sync.
Quick Note: Before making any changes in your computer, I suggest you to create a System Restore point so that you can restore back your computer to previous working stat if something goes wrong. Perform below troubleshooting steps one by one. After every steps check if the issues is fixed.
Edit / Update OneDrive Username / Password on Windows Credential Manager
If you’re signed into Windows 10 with the Microsoft account you use for OneDrive and OneDrive still saying not signed in. I suggest you to follow the below steps and check if it helps:
- Exit OneDrive (right click in the system tray)
- Go to Control Panel > User Accounts > Credential Manager
- Click on “Windows Credentials”
- Choose the down arrow to the right of “OneDrive Cached Credential”
- Choose Edit, and enter your OneDrive (Microsoft Account) Username/Password.
- Go to the start menu, and launch “OneDrive” again
This may restore your OneDrive without resetting your local copy. Alternatively, simply remove the “OneDrive Cached Credential” (there is an option to do so) and let OneDrive start over. The positive side is if you wanted to move your OneDrive to another location, you’ll have the opportunity to do so during the reset. Either way, you will NOT lose your online data.
Temporarily disable anti-virus software.
You know that your OneDrive username and password are correct. But still OneDrive is not logging in. there should be something blocking the Internet connection, due to this OneDrive is not logging in. To allow OneDrive to communicate Internet properly, disable anti-virus software to make sure it is not causing the issue. Find the anti-virus icon on task bar, right click on your anti-virus software click on disable anti-virus. Refer this link to temporarily disable anti-virus.
Hope this should fix OneDrive does not login issue, if not go ahead and reinstall OneDrive applications. Refer this guide to learn how to uninstall applications in Windows 10. Download OneDrive Official link and install it. Leave your comments or ask more on Forum.
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