Skype Webcam is not working during video calls

Windows users are much depending on Skype for making voice and video calls, off course yes because of it quality, easy to use, Microsoft trust. Skype is available for Desktop, laptop computer and mobile devices as well. Skype is required working Mic and Webcam to make voice and videos calls to functions properly . Mic for audio capture and webcam for video capture. Some of our Windows users reported they are unable to make video calls as on Skype Webcam is not working during video calls.

RECOMMENDED: Fix this issue in 3 simple steps. Takes only 2 minutes.
1) Download repair utility.
2) Install program and click Scan button.
3) Click Fix Errors button when scan is completed.
4) Restart your computer.

Most common Cause of Skype Webcam is not working during video calls issues are as below.

  • Webcam (camera) is not functioning.
  • Hardware (Webcam) has outdated drivers.
  • USB camera is not connected properly ( If it is USB web camera)
  • No latest version of Skype installed.

How to fix Webcam is not working during video calls issues

  • Make sure Webcam (camera) is not functioning properly.

Click on the button with three dots close to your profile photo in Skype. The next step is then to click on Audio & Video Settings, and from there, the webcam light should turn on, and that’s when you should look to see if your face is showing. Or Click on This link to test if the webcam is working fine. 

  • Update or Reinstall Webcam drives as outdated drivers may cause the issues.

    Go on ahead and press the Windows Key + X
    Select Device Manager,
    Click on Imagine Devices or Cameras from hardware list.
    Click on Update Driver Software, and then Search automatically for updated driver software.

  • Make sure Webcam is connected properly.

    Assuming you are using USB webcam or external USB webcam and it is connected to your computer USB ports. Remove and reinsert the camera USB to different USB ports on your computer to make sure USB ports are not causing the issues.

  • Make sure latest version of Skype installed on your computer.

    It is recommended to have latest Skype version installed on your computer. You can download Skype latest version from .
    Note: you can completely uninstall and reinstall Skype for better result. Learn more:


Hope above simple steps helps to fix Skype Webcam is not working during video calls issue. Still facing the issues, check the same web camera on other different camera if webcam test passes here if fails you may need to purchase new web camera. Leave your comments or ask more on Forum.

Arun Prabhakar

Arun Prabhakar immensely interested in following Windows and other technology developments. Being passionate Windows blogger, he loves to help others on fixing their computer issues.